FedEx and UPS guarantee that your shipments will arrive at their destination by the time promised. Even the carrier GROUND shipments have service guarantees. If a shipment is more than one-minute late and it is the fault of the carriers, you are entitled to up to a 100% refund of your shipping charges.
Once you provide us your shipping carrier information and fill out our application, we take it from there. There are no shipping logs to provide us. The carriers provide us all the information we need to start working for you. We may require a quick one-time step that takes only five minutes but our support staff will walk you through it.
Through our program we can verify each shipment and all eligible refunds with your carrier, adjusting for holidays, weekends, regional variations, and service exceptions. We check your electronic invoice or manifest for:
- Accurate weight
- Duplicated invoices and airbills
- Correct rates
- Applied discounts
- Unauthorized account use
- Damages to packages
What does this cost me?
It actually doesn’t “cost” you anything because we find the money for you. We charge a percentage of the refunds (only 45%) that are ultimately recovered for FedEx and UPS service failures. You pay our fees AFTER the refund appears on your carrier invoice. The refunds are sent to you, not to us.
Can’t I request refunds myself?
You can, but most companies never claim these guaranteed refunds because:
Spend your time increasing your business and let the refunds come to you automatically!
What kind of savings should I expect?
- It is cost prohibitive for all but the largest companies to go through the process of auditing each package and requesting the appropriate credit.
- We audit for late deliveries, address corrections, duplicate invoices, duplicate package charges, correct discounts, and manifested but not shipped packages.
- We know how to locate common problems and correct them efficiently which in turn saves you time and money.
On average, you can expect a 5% reduction of your bill. Individual savings depend on your location, shipping pattern, service types, destinations, and time of the year.
Why should I sign up with Shipsurance for your parcel & auditing program?
Quite simply, we offer the largest refund percentage in the marketplace. Through our relationship with the largest package auditing firms in the country, we are able to offer an industry high 55% refund amount. Allow us to do the work for you and reap the financial benefits.
How do I get started?
to fill out our simple online application. A parcel auditing specialist will contact you and start you on the path to found money! If you prefer to fax or mail an application, click here
to download a PDF version.
How can I get more details?
You can call us at (866) 852-9956 or email us a question here